Field App for Technicians
The technician day route
The mobile home screen for technicians: the day's stops with status, service type, arrival guidance and quick actions.
Where to access
Technicians open the mobile field app after signing in.
Related
How it works
- See the day's stops in order with customer, address, service type and estimated arrival.
- Open a stop to start the service, view the pool profile, or get directions.
- Use the quick menu for the briefing, shopping list, reminders and overdue invoice alerts on the route card.
- Send a manual payment reminder text from the stop when an invoice badge shows overdue (optional office automation can also send a separate reminder after each completed visit).
- Move through the day; each completed visit updates the office in real time.
Tips
- Everything a technician needs for a stop is one tap away, so less time is spent searching and more on service.
- Navigate dates to review past or upcoming routes.
- Route-card overdue badges are for on-site action; automatic post-visit balance texts are configured in office settings.